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LOCATION: Coppell, TX
Product Development Coordinator
GENERAL DESCRIPTION
The Product Development Coordinator will support the product strategy and development for brands within the Naterra portfolio. This role will primarily assist in the maintenance and development of product assortments to drive line extensions and introduce innovation to portfolio both domestically and internationally. The Product Development Coordinator will work closely with Marketing personnel cross-functionally to support marketing campaigns, promotions, communication materials, PR, and social media campaigns.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Bachelor’s Degree
- 0-2 years of experience in a Corporate Retail or Product Development role
- Ability to create strong working relationships within company and external partners
- Ability to multi-task, and effectively prioritize workload in a fast-paced, frequently changing environment while remaining detailed and organized
- An entrepreneurial spirit and a bias for taking action
RESPONSIBILITIES AND ESSENTIAL DUTIES
- Support key brand strategies, marketing plans and product innovations that will drive Naterra growth and disrupt existing category leaders.
- Assists the Product Development Manager in all aspects of the assortment planning process; including researching trends, performing competitive and pricing analysis, submitting lab requests, making product recommendations, and preparing for Sales line reviews
- Support International launches by maintaining and providing registration documentation to International team members with help from manufacturing partners
- Prepare and distribute product development briefs and spec sheets for manufacturers and other cross-functional partners.
- Support the management and organization of key samples and formulation documentation
- Manage aspects of item setup and the trafficking of key deliverables including sell sheets, product samples, and the routing of artwork
- Report out status updates on project timelines to PD team members
- Support cross- functional department initiatives with the planning, executing, and tracking of marketing programs such as product samples, sell sheets, & item specifications.
LOCATION: Coppell, TX
Claims Specialist
GENERAL DESCRIPTION
The Claims Specialist will oversee all operational customer deductions as well as coordinate with Customers on damaged goods and communicate with Sales department on the status of returned items.
The Claims Specialist will review all claims data and leverage cross-functional team interaction to investigate and determine if a deduction should be submitted as a dispute or if it is a catalyst for internal process improvement. A focus on monthly reporting, keeping track of all claims activity (including monitoring each step of every claim and documenting claim closure) and showing progress month-over-month for Management review. This reporting should capture data in a way that can be used to improve the claims dispute process overall and resolve issues across internal and external channels.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Bachelors’ degree in Supply Chain/Logistics preferred, Accounting knowledge is a plus.
- Experience with computerized inventory systems preferred.
- At least two years of clerical experience preferred.
- Ability to organize and execute multiple tasks with a high level of accuracy.
- Strong problem-solving skill set, a passion for investigation and discovery.
- Ability to learn purchasing procedures and policies.
- Proficient with Microsoft Office Suite or related software.
- Excellent communication and interpersonal skills with warehouse workers, purchasing department, and outside vendors
RESPONSIBILITIES AND ESSENTIAL DUTIES
- Manage claims for customers including freight, shortages, overages, damages, chargebacks and any related commercial paperwork.
- Identify issues with overages, shortages, and damaged freight; and researches solutions to resolve issues. Create Corrective Action Plans (CAP) when required.
- Owns the processing and reconciliation of vendor and customer disputes.
- Submit disputes through a variety of methods (customer portal, email, online form, etc.)
- Enters and processes customer RAs (Return Authorizations), and files for RAs to all vendors.
- Enters, processes, and manages orders within our ERP software as needed.
- Supports the Sales, Marketing, and Operations departments on order management issues.
- Supports Customer Operations Manager in all other aspects of order processing and performs other related duties as assigned.
LOCATION: Coppell, TX
Assistant Brand Manager, Tree Hut
OVERVIEW
Tree Hut is looking for a high-energy and passionate individual to help manage and develop America’s #1 Body Scrub Brand. With over 400 million views on TikTok, Tree Hut’s success has multiplied and we are looking for someone to take that success to the next level.
Want to see us in action? Visit us at treehutshea.com or on Instagram @TreeHut or TikTok @treehutusa.
GENERAL DESCRIPTION
Naterra International, Inc. is a high-growth US sales and marketing company of beauty, baby care and personal care products. We are committed to manufacturing personal care products of the highest quality that promote better living. Our brands include Tree Hut (treehutshea.com) and Baby Magic (babymagic.com).
The Assistant Brand Manager will coordinate & execute brand, marketing and product strategy for brands within the Naterra portfolio. This all-encompassing marketing role will oversee the development of marketing campaigns, promotions, communication materials, PR, and social media campaigns. Importantly, the Assistant Brand Manager will work closely with Product Development personnel to drive line extensions and introduce innovation to portfolio. Additionally, the Assistant Brand Manager will collaborate with cross-functional teams to ensure the execution on channel/retailer/country specific strategies and launch activations.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Bachelor’s Degree or higher
- 5+ years of experience in marketing or brand management
- Experience in Consumer-Packaged Goods industry
RESPONSIBILITIES AND ESSENTIAL DUTIES
- Develop key brand strategies, marketing plans and product innovations that will drive Naterra growth and disrupt existing category leaders.
- Evaluate market trends and consumer behavior to identify key opportunities across consumer segments.
- Lead the development and execution of integrated marketing campaigns that deliver a positive brand experience for consumers and achieve strategic corporate objectives.
- Manage vendors and agency partners to develop and implement marketing programs, media plans, PR events and creative elements.
- Collaborate with Product Development personnel to drive new product development process from concept through launch. This includes the collaboration with R&D partners and suppliers to develop unique products and creative packaging that add consumer value versus best competition.
- Works with Sales to produce and distribute marketing/promotional materials, presentations, product samples and sell sheets that help drive distribution and sales at key retail accounts.
- Manage cross-functional teams to ensure timely completion of projects within cost/margin objectives and effectively communicate updates and changes.
- Analyze brand performance and marketing effectiveness against ROI objectives and apply learnings to future strategy.
- Manage marketing/project budgets.
LOCATION: Coppell, TX
Sales Coordinator
GENERAL DESCRIPTION
At Naterra our core values are Candor, Teamwork, and Innovation and we expect team members to bring these skills to the work that they do. If you have a strong work ethic, critical thinking skills, and are an excellent communicator then we may have the perfect opportunity for you!
We are looking for a Sales Coordinator to help support accounts within our portfolio. On the Naterra Sales Team, you will be able to own and influence the relationship with some of our top retailers like Walmart, Target, Ulta & Amazon. You will be a valuable team member that supports the National Account Manager experimenting with assortment, data analysis, and the development of promotional strategy. This role presents an opportunity to collaborate and grow within the organization.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Bachelor’s degree in related field or equivalent preferred
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Tools
- Extremely creative and inventive.
- Ability to compile, analyze, and communicate data.
- Organized and detail-oriented.
- Excellent interpersonal skills.
RESPONSIBILITIES AND ESSENTIAL DUTIES
- Prepares sales reports and analysis of special reports requirements on a daily, weekly, monthly, and quarterly basis.
- Coordinates allocation of products for customers/ retailers
- Monitoring invoices/invoice inventory cuts and ensure those cuts get re-ordered when product is available
- Coordinates periodic sales programs and promotions based on merchandising trends.
- Compiles materials and coordinates activities related to special events such as holidays, trade shows, or anticipated product releases.
- Confers with vendors and brokers regarding the customer response to promotional programs and general market conditions.
- Support the National Account Manager for the preparation and review of the key customer meetings
- Performs other related duties as assigned.
LOCATION: Coppell, TX
eCommerce Manager
GENERAL DESCRIPTION
Naterra is a US sales and marketing company with an established portfolio of products including but not limited to HBC, Baby Care, and Personal Care Categories. Working at Naterra you will get the opportunity to work in a diverse environment with a team that is committed to manufacturing personal care products of the highest quality. At Naterra we believe that everyone deserves self-care without compromise.
E-Commerce Manager generates sales by implementing online advertising campaigns and managing the appearance of our brands across customer-facing websites; additional projects may be coordinated with company partners including digital marketers, web and software developers, brokers etc.
REQUIRED EXPERIENCE & QUALIFICATIONS
- 5+ years working in the eCommerce Industry
- Bachelor’s Degree
- Experience utilizing Amazon Vendor Central
- Knowledge and understanding of Inventory/forecasting
- Strong analytic experience and curiosity for the business.
- Sound problem-solving capabilities and a track record of finding solutions to complex problems.
- Knowledge and a general understanding of the CPG industry.
- Experience working within a P&L scorecard and tracking trade spend.
- Proven customer management experience- as evidenced by previous roles with responsibility for customer strategy and execution.
- Excellent knowledge of sales analysis and metrics including retailer-specific POS systems, Syndicated data sources like Nielsen, IRI, Numerator, and Tableau.
- Critical thinking skills, not limited to piecing together data analysis to help create a sales story that is relatable to the specific retailer.
- Strong communication and presentation skills with the ability to tell a cohesive, fact-based sales story.
RESPONSIBILITIES AND ESSENTIAL DUTIES
- Develop and implement eCommerce strategies
- Review eCommerce goals, metrics, and performance
- Maintain appropriate incremental sales to assist in achieving department revenue goals
- Create and manage the performance of online advertising campaigns (Amazon, Target, and Walmart)
- Analyze eCommerce data in order to understand trends and optimize performance
- Assist in item content management and new item setups
- Responsible to update and maintain the eCommerce inventory forecast
- Research market to discover new trends and technologies
- Assist in managing digital marketing channels across PPC, SEO, Display, affiliates, email marketing, and social media
- Develop a content calendar and oversee website uploads and landing page development
About Naterra
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