Building and growing Naterra International, Inc. is only possible with the efforts of our outstanding team. Family owned and operated alongside the best of the best.
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- Open positions at Naterra
LOCATION: Coppell, TX
IT Support Specialist
GENERAL DESCRIPTION
The IT Support Specialist reports directly to the Director of Operations and is responsible for completing assigned daily tasks while managing and resolving urgent issues reported through the ticket management system of Naterra’s MSP. Additionally, the IT Support Specialist is responsible for working with Naterra’s MSP to ensure databases (ranging from Excel to SQL) run efficiently and perform optimally. The IT specialist studies, learns, designs, implements, monitors, and improves hardware, software, and databases currently used throughout the company and those the network will adopt. The Specialist supports other team members as needed to ensure the department is achieving all objectives as a unit.
REQUIRED EXPERIENCE & QUALIFICATIONS
- AAS in Computer Science, Networking, Engineering, or similar field.
- 2 + years of experience working in a related technical role requiring related responsibilities.
- Working knowledge of Software Support processes, Development, and Design.
- Computer /networks/server databases (implementation and restructuring)
- Experienced in managing multiple high priority items simultaneously; effectively organizing and executing such that all tasks are completed on schedule.
- Can work independently and as a team member to investigate, research, and learn new technical concepts to successfully resolve any IT- related problems that surface throughout the network.
- Basic to advanced knowledge of ERP systems such as Sage ERP X3 / HRMS/ Tableau.
- Knowledge of Crystal reports, and properly assembling them.
- Web Development (i.e., build, configure, maintain websites)
- Working knowledge of Cloud systems, such as office 365 and SharePoint (from an administrative perspective)
- Set-up, configuration, and performance improvements of Servers along with QNAP NAS systems.
- Accustomed and willing to supporting operations full time, including after-hours as needed, to ensure all IT–related stools are functioning correctly.
- Enjoy working directly with people, have a welcoming personality and have excellent communication skills.
- Hands-On experience with computer/network/server databases (implementation and restructuring).
- Reliable and works with little supervision on each project.
- Goal- Oriented and competently and meets established targets on time.
- Contributing team member – adding effective software solutions by standing challenges
- Candidate will be expected to support operations Full – Time including after – hours as needed.
- Must be able to climb stairs, stand for long periods of time and have the ability to bend.
- Move, transport, and position up to 25 pounds.
- Move about inside the office to access file cabinets, office machinery, etc.
RESPONSIBILITIES AND ESSENTIAL DUTIES
- Manage and resolve urgent issues reported through the ticket management system of Naterra’s MSP, working with Naterra’s third-party IT support team.
- Design, implement/set up, and improve the performance of, software applications (e.g., ERP, Office products, various Cloud Platforms,GUI layout for multiple systems, and more).
- Manage and report on existing IT hardware inventory
- Management IT Budget spend with approvals from the Director of Operations
- Study, understand, and restructure current software platforms, whether physical or cloud- to work more efficiently and increase their contribution to the team’s goals.
- Troubleshoot and resolve performance problems related to software throughout the network.
- Responsible for daily cultivating a well-rounded knowledge of the computer software, networks, hardware as they relate to the LAN/WLAN/WAN/Servers/Databases, including Office 365 Windows Client & Server OSS.
- Responsible for creating network diagrams and IT training documents pertaining to all software in the corporation.
- Occasionally support the hardware side of the network, in addition to the software: this includes set up, investigations, and performance monitoring.
- Provide software support across the company, which includes in-person support and via phone/e-mail/other communications.
- Responsible for building knowledge of, and periodically investigating/resolving problems to, the database side of the network.
- Establish, monitor, and report KPIs.
- Perform other duties as assigned by the company.
LOCATION: Coppell, TX
Product Development Coordinator
GENERAL DESCRIPTION
The Product Development Coordinator will support the product strategy and development for brands within the Naterra portfolio. This role will primarily assist in the maintenance and development of product assortments to drive line extensions and introduce innovation to portfolio both domestically and internationally. The Product Development Coordinator will work closely with Marketing personnel cross-functionally to support marketing campaigns, promotions, communication materials, PR, and social media campaigns.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Bachelor’s Degree
- 0-2 years of experience in a Corporate Retail or Product Development role
- Ability to create strong working relationships within company and external partners
- Ability to multi-task, and effectively prioritize workload in a fast-paced, frequently changing environment while remaining detailed and organized
- An entrepreneurial spirit and a bias for taking action
RESPONSIBILITIES AND ESSENTIAL DUTIES
- Support key brand strategies, marketing plans and product innovations that will drive Naterra growth and disrupt existing category leaders.
- Assists the Product Development Manager in all aspects of the assortment planning process; including researching trends, performing competitive and pricing analysis, submitting lab requests, making product recommendations, and preparing for Sales line reviews
- Support International launches by maintaining and providing registration documentation to International team members with help from manufacturing partners
- Prepare and distribute product development briefs and spec sheets for manufacturers and other cross-functional partners.
- Support the management and organization of key samples and formulation documentation
- Manage aspects of item setup and the trafficking of key deliverables including sell sheets, product samples, and the routing of artwork
- Report out status updates on project timelines to PD team members
- Support cross- functional department initiatives with the planning, executing, and tracking of marketing programs such as product samples, sell sheets, & item specifications.
LOCATION: Coppell, TX
Marketing Coordinator
GENERAL DESCRIPTION
The Marketing Coordinator will support brand, marketing and product strategy for brands within the Naterra portfolio. This all-encompassing marketing role will assist in the development and execution of marketing campaigns, communication and product materials, web updates, PR support as well as admin support.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Bachelor’s Degree
- 1+ years of experience in marketing preferred
- Experience in Consumer-Packaged Goods industry preferred
- Strong communication (written and verbal) + strong organization skills
- Proficient use of MS Office Suite
RESPONSIBILITIES AND ESSENTIAL DUTIES
- Coordinate with and assist Sr. Marketing Manager and Brand Managers in various marketing needs in regards to product, event, web, content marketing campaigns etc. This includes content planning, photoshoots, copywriting, PowerPoint presentations, Excel spreadsheets, product information sheets, asset storage, organization and delivery through our DAM (Bynder) and trafficking of all brand jobs with Design Team to completion.
- Support key brand strategies, marketing plans and product innovations by way of messaging & aesthetic coordination that will drive Naterra growth and disrupt existing category leaders.
- Create, proofread, and edit copy for various marketing channels, ensuring consistent voice and medium deliverables are met. This includes collaboration with the Product Development and Brand Teams on product packaging as well as launch materials such as web, sales presentations and sell sheets.
- Communicate with vendors and agency partners to deliver support on marketing programs, media plans, PR events and creative elements.
LOCATION: Coppell, TX
Shopper Marketing Manager
GENERAL DESCRIPTION
Do you have experience in Consumer Packaged Goods (CPG) and feeling up for a new challenge and an opportunity to advance your career?
At Naterra our core values are Candor, Teamwork, and Innovation and we expect team members to bring these skills to the work that they do. If you have a strong work ethic, critical thinking skills, and are an excellent communicator then we may have the perfect opportunity for you!
We are looking for a Shopper Marketing Manager to join our team to search for new and innovative ways to create connections with our customers.
This position is responsible for driving the growth of our company’s brands through the development and implementation of key programs with our retail partners. This position will work with both sales and marketing to understand the national shopper marketing strategy, key shopper data, affinities, and insights to develop and implement customized support plans meeting the needs of retailers and markets.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Bachelor’s degree in Marketing or equivalent experience.
- 4+years of recent experience in Shopper Marketing, Retail Marketing or Brand, ideally in CPG.
- Excellent communication skills, including personal presentation, email and telephone interaction.
- Ability to travel up to 25%, occasionally working evenings and weekends as needed for special assignments.
- Strong planning, budgetary and project management competencies
RESPONSIBILITIES AND ESSENTIAL DUTIES
- Responsible for developing and leading the Shopper Marketing strategy and plans for a portfolio of brands. This position will leverage consumer, shopper, and channel insights to create solutions that drive buy rate.
- Responsible for collaborating with Sales, Insights, Marketing, and eCommerce teams to develop and execute strategy.
- Partner with Sales team to develop integrated trade and marketing calendars for the key retailers, driving volume and brand equity for established brands and innovation.
- Utilize syndicated data tools to measure program performance and share results internally and externally.
- Make data-driven decisions through KPI analysis, trends, and insights.
- Work with agency partners to monitor latest market, consumer, and shopper trends, sharing with sales and cross-functional teams as needed.
- Develop and maintain strong working relationships with key stakeholders: both internal and external, including regular communication and partnership with retail and sales leads.
- Manage marketing/project budgets.
About Naterra
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